K99 takes every member's privacy seriously. This document clearly describes the types of information we collect, the purposes for which it is used, how we protect it, and the rights you hold over your personal data. We believe transparency is the foundation of genuine trust.
k99 Privacy Commitment
Privacy is more than a document — it is a daily practice. Here is how k99 keeps your data safe at all times.
All data transmitted between your device and k99's servers is protected with 256-bit SSL encryption equivalent to banking-grade standards. Your information cannot be intercepted by any party while in transit.
Member data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous monitoring. Only authorised personnel may access member data, and every access is logged for review.
K99 supports two-factor authentication (2FA) for your account — an additional security layer that ensures only you can log in to your account even if your password has been compromised.
K99 has never and will never sell, rent, or trade members' personal data to any third party for advertising or commercial purposes. Your data is used only for the purposes stated in this policy.
All k99 data management practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We prioritise local legal compliance as the foundation of trust with every member.
K99's security systems undergo regular independent audits by recognised cybersecurity firms. Any vulnerabilities identified are addressed promptly to ensure your data protection remains up to date.
K99 ("we", "Platform", or "k99") operates the website https://k99.lc and the k99 mobile app. We understand that your trust in us depends largely on how we handle your personal information — and we do not take that trust lightly.
This Privacy Policy explains in detail the types of information we collect from you, the purpose of its use, with whom it may be shared, and your rights as the owner of that data. This document applies to all k99 platform users, including website visitors, registered members, and anyone who interacts with our services through any channel.
By using the K99 platform, you agree to the data protection practices described in this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform and contact us for clarification or to request deletion of your data.
K99 only collects information that is strictly necessary to provide you with a safe, compliant, and high-quality service. The following are the categories of information we collect:
2.1 Information You Provide Directly
2.2 Information Collected Automatically
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | Account registration & KYC | 5 years after account closure |
| Financial Data | Payment processing | 7 years (legal requirement) |
| Technical Data | Security & fraud detection | 90 days |
| Game Records | Betting & complaint history | 3 years |
| Communication Records | Customer support | 2 years |
Every piece of information we collect is used for a clear and legitimate purpose. k99 uses your data for the following purposes:
K99 does not sell your personal data to any third party under any circumstances. However, in conducting legitimate and secure platform operations, we may share certain information with the following limited categories of third parties:
All third parties that receive your data from k99 are bound by strict data protection agreements and are prohibited from using that information for any purpose other than those specified.
K99 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law — whichever is longer.
As a general guide, data retention periods depend on the category of data as shown in the table in Section 2. Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.
K99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the K99 platform.
K99 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and K99's policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request the correction of any inaccurate or incomplete information in our records.
You may request the deletion of your personal data, subject to legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another party.
You may request a temporary restriction on the processing of your data under certain circumstances defined by law.
To exercise any of the above rights, please contact the k99 privacy team via Live Chat or email at [email protected]. We will process your request within 14 business days.
The k99 Platform is exclusively for users aged 18 and above. We do not intentionally collect or store any personal data from individuals under the age of 18.
If we determine that personal data of an individual under the age of 18 has been collected, we will take immediate action to delete that information and close the relevant account. Parents or guardians who believe their child has registered on the k99 platform are urged to contact us immediately.
The k99 platform may contain links to third-party websites or services in certain contexts. k99 is not responsible for the privacy practices or content of those external websites or services.
We encourage you to read the Privacy Policy of each platform you visit separately. The presence of links to other platforms on k99 does not mean we endorse or are responsible for their privacy policies.
In the course of its operations, K99 may transfer your personal data to servers or processing facilities located outside Malaysia. In such cases, K99 ensures that all such data transfers are carried out with adequate safeguards, including:
K99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via:
The latest version of the Privacy Policy is always available on this page with a clear update date. Continued use of the platform after any amendment takes effect constitutes acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the k99 privacy team is ready to assist you through the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data exports or account deletion, the processing period is up to 14 business days.